Frequently Asked Questions (FAQ)

Finding the right fit is easy at Kinbo! We provide detailed size charts on every product page for salwar kamiz, three-pieces, panjabis, borkas, and footwear. If you are unsure between two sizes, feel free to contact our dedicated WhatsApp support team for personalized sizing recommendations before placing your order.

We make every effort to display our products as accurately as possible. However, colours may appear slightly different depending on lighting, photography and your device screen.

Yes, we offer Cash on Delivery across Bangladesh. Your delivery charge will be calculated automatically at checkout based on your selected products and the applicable delivery weight. To confirm your order, the calculated delivery charge needs to be paid in advance, while the remaining product amount can be paid upon delivery.

🚚 Inside Dhaka: 48–72 hours
📦 Outside Dhaka: 3–5 working days
Delivery time may vary slightly by location.

Please check your order carefully in front of the delivery person before accepting the order. If you receive a damaged or incorrect product, please inform our support team immediately by calling us.

Once the delivery is accepted and the delivery person has left, we may not be able to accept claims for damage or incorrect items discovered later.

Currently, Kinbo operates as an online shopping platform, so we do not have an offline retail showroom yet. You can conveniently explore our full fashion and lifestyle collections and place orders online with cash on delivery from anywhere in Bangladesh.